Speedie Computers is based in Melbourne. We are authorized resellers for BlueChip IT. We value our customers and hence pride ourselves on having in place a Customer Support Service should any issues arise concerning warranties.Most warranty issues are dealt with via the manufacturer, all documentation can be found in the packaging of your orders. Listed below you will find details on some warranty and DOA procedures.
DOA Goods - please contact Acer on 1300 365 100 first to obtain a NCC reference number plus the SNID number located at the back of the unit plus proof of purchase. Aspire/Extensa - 1 year return to base Travelmate Series - 1 year Pickup and Return Premium Travelmate Series and Tablet PCs - 3 Year Pickup and Return
ASUS
Please contact Asus directly on either 1300 278 788 and 1300 799 833
All Warranty/DOA products must be returned directly to Cherry Australia Unit 5, 15-16 Nicole Close Bayswater VIC 3153
Eaton/Powerware
Please contact 1300 303 059 for service and support nationally
FujiFilm
Please contact Fujifilm directly on 1800 266 355
Fujitsu
Bluechip will only accept DOA claims within 7 days of the end user/distributor/resellers invoice date, a copy of this invoice must accompany the Bluechip RA Application. Contact us to organise. Any applications outside the 7 days will need to be made to Dingotech as it may be considered under warranty.
Intel
Please contact Intel on 1800 649 931
LG
Notebook DOA: Please contact LG on 1800 687 955 to obtain a CNA reference number and email a copy of proof of purchase then contact us for RA submission. LCDS: Only require proof of purchase upon RA Submission.
Sony
Please contact Sony on 1300 133 995 or 1300 137 669 for all products except optical drives contact us
Wacom
Please contact Wacom on (02) 9422 6707
Targus
Please contact Targus on 1800 641 645
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